Post by philosophydoc on Apr 12, 2011 8:03:04 GMT -6
Good vendors deserve recognition....
I bought the incorrect starter from motosportsparts.com (actually, they sell items on ebay, and the sale was a "Buy it Now" ebay transaction). Ebay listing clearly notes that no returns are allowed (and this was wholly my fault...he even emailed me before the purchase that he had no idea if this starter would fit my bike). After discovering the starter wouldn't work, I emailed the vendor asking if I could perhaps get a store credit if I returned the starter, and here was his reply:
Dear philosophydoc,
Just send it back I will issue a refund. Not a problem. I cannot refund the shipping but the item cost I can no big deal. People make mistakes. I do all the time.
- motosportsparts
Yee-haa! I also bought a battery from him, and it's holding a charge just fine. (Thank to insanetexan for the link to this vendor's sales via ebay).
I bought the incorrect starter from motosportsparts.com (actually, they sell items on ebay, and the sale was a "Buy it Now" ebay transaction). Ebay listing clearly notes that no returns are allowed (and this was wholly my fault...he even emailed me before the purchase that he had no idea if this starter would fit my bike). After discovering the starter wouldn't work, I emailed the vendor asking if I could perhaps get a store credit if I returned the starter, and here was his reply:
Dear philosophydoc,
Just send it back I will issue a refund. Not a problem. I cannot refund the shipping but the item cost I can no big deal. People make mistakes. I do all the time.
- motosportsparts
Yee-haa! I also bought a battery from him, and it's holding a charge just fine. (Thank to insanetexan for the link to this vendor's sales via ebay).