Post by joon537 on Jan 18, 2012 7:26:39 GMT -6
They're HORRIBLE!!!!! In Dec I ordered a BBK for my sym jet euro, I recieved the package but it was missing the head. I called them back & and questioned why that was, and THEN I was told that the head was a seperate part that was about $60. I asked why wasn't I told this upon ordering, a BBK is useless w/o this & he "Michael" gave me a bit of an attitude & said that I only requested a 70cc CYLINDER kit and never mentioned a head... To avoid further BS I went ahead & placed the order for the head. I waited 2 days for a confirmation email & nothing, I then began my phone assult on them which lead me NOWHERE bc calls weren't being answered nor emails replyed to. I refrained ordering from another sight bc he had taken my billing info & I had a little hope that maybe the confirmation email had been forgotten to have been sent. Needless to say, after 1week & a half of impatiently waiting I went ahead & placed my order with a MRP dealer. All this happened last month [mid Dec] and !!YESTERDAY!! [Jan 18th] I recieved a call from "them" stating that some notes were found and they believe my part [the head] hadn't been shipped....... Horrible customer service, NEVER AGAIN will I do business with them or recomend them to ANYONE!!