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I placed an online order through County Imports for a BMS Grand Prix with the lay-away option two weeks ago. They never charged my credit card the initial 20% down. I called them last week to find out what was wrong and they said that there was something wrong and they would call me right back. After another week of no contact I emailed but got no response. I called several times and left a message but was never able to speak to someone. I finally sent them another email cancelling the order and got a SSR Pacifica through www.powersportsmax.com