Clinician
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Post by stilltlrforlife on Aug 10, 2017 8:18:33 GMT -6
What a s#!% show, still waiting on my MCO, I've had my scoot for 4 weeks now , over 7 days ago I got an email after dozens of attempts for theese stupid morons to get back to me, they say it was already in the mail on the 2nd of august, that thing should be here by now, it does not take that long for mail to go coast to coast, anyone else have theese problems? I expected better from the reviews....live and learn, DO NOT ORDER FROM THEESE JERKS!!! I need my MCO so I can register it, I read somewhere else that someone waited 8 weeks for theese jerks to send the MCO. When I requested my paperwork I gave instructions to expedite it to me like stated thau will do for 10.00 on thier site and they FAILED. I'm beyond mad, PAY THE EXTRA MONEY AND BUY ELSEWHERE!! SCOOTERMADNESS, YOU ARE THE WORST COMPANY I HAVE EVER DEALT WITH.
Well I needed to vent. Hopefully one of the morons from them will see this. Something needs to be done..there is NO excuse for this, I do not care what happened. If it truly was in the mail it would be here by now. The only thing that is going to help me is my MCO. BOYCOTT THIS DUMP!!
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Post by cyborg on Aug 10, 2017 10:29:44 GMT -6
It'll get there
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Clinician
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Post by stilltlrforlife on Aug 11, 2017 11:13:46 GMT -6
Thier customer support is worthless, they never respond and when they do they have no clue what is going on, its so bad that when there is a problem you are at thier mercy...once they have your money they dont care one bit... never use them and go buy local for the little bit of savings..its worth it, Im going everywhere online and sharing my horrid experience.
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Post by kz1000st on Aug 12, 2017 7:16:42 GMT -6
This was such a common problem years ago. No MCO deliveries that left people with garage ornaments. I thought those days were over. We used to direct people to reputable sellers to buy their scooters because of it. Stay on them. Many times they had the wrong address.
If that's a Tao Tao you bought you might try contacting Tao Tao USA for help.
For Customer Support Toll Free: 1-855-675-2626 support@taotao.us
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Clinician
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Post by stilltlrforlife on Aug 16, 2017 18:17:06 GMT -6
Thanks, Ill give them a call, evidently they still have this issue, probably fixed it for a bit and then right back to crap. Ive been on them everyday, also getting the BBB involved to hopefully save other people the headache, thier customer support is horrendous. I'll definitely do everything on my power to make sure as many people as possible know this and do not use theese idiots. I was excited about this at first but knowing what crap they are (because of them hiring untrained foreigners) is the issue.
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Clinician
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Post by robtbonenoregon on Aug 30, 2017 9:34:15 GMT -6
hey man --
did you get your MCO -?
I ordered Scooter July 19th.. got it the 31st.. Have been waiting on MCO so I can get it legal for son to take to college.
This was his birthday present and college transportation... a month later we have a $1000 garage item.. been paying insurance on too..
I am so mad both as a customer and dad...
not cool
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Clinician
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Post by redmoj1107 on Sept 6, 2017 10:43:20 GMT -6
I also have not received my MCO yet. Lawsuit? That's what I'm thinking.
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Post by cyborg on Sept 6, 2017 20:24:20 GMT -6
Wow that's unbelievable,,,,,
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Clinician
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Post by dav3 on Sept 15, 2017 14:38:52 GMT -6
I had a similar problem in 2010 when I bought a 250 cfmoto v3. The dealer kept putting me off- long story short, the dealership never paid the manufacture for the bike,so they wouldn't release the MSO paperwork- in essence, I didn't own the bike. Call the DMV in your state, tell them you've been ffrauded
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