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Post by cookees on May 9, 2010 12:17:40 GMT -6
In the spirit of if you can't beat 'em.... figure out a way to join 'em, we came up with an "I wanna buy a cheap scoot off the internet" plan.
For $129, we offer to have the scoot delivered to us, where we unload, uncrate, and assemble it properly. We also swap out the fluids and plug.
I had a recent customer who tried to buy from Green Earth, only to find out GE doesn't have the proper licensing for PA.
He had an "Eagle Milano 150" drop shipped to us last week. ( Vin indicates that it's from Bashan) The bill of lading said it came from Budget ATV's, Jimmy Carter Blvd., Norcross GA.
The bike was fairly well packed, and only had a few minor scuffs on it. The bike was delivered by Old Dominion Freight and they are one of the better shippers that service us.
Assembly was trying ...the body was not fully assembled and needed the steering column, front wheel, front fender and front plastic cover installed( BTW, this is one major pain in the arse to get on).
My biggest complaint was that the nuts and bolts pack was not in one convenient pack. I found the front wheel spacer wire-tied to the body, and had to go through the trash to find the errant speedo gasket.
A newbie would have had a major headache trying to get this thing together., as there were absolutely no instructions or diagrams.
Contrast this with the JCL MP150T(http://www.jclusa.com/MP150T.htm) which is essentially the same bike and ..it's night and day. The JCL comes 99% assembled and rolls right out of its crate/packaging. The "oil" in the Eagle was somewhat akin to olive oil, a pretty puke-green. A good number of nuts needed to be tightened.
New oil, plug, gas, and a shot of starting fluid, and she started right up. On a "internet special" we don't road test for fear of breaking anything. Like I said, we unload, uncrate, assemble and attempt to start.
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Post by Bashan on May 9, 2010 14:04:11 GMT -6
Cookees.....my wife ordered two GES's last September off the internet because she thought they sounded "like nice people". That's my wife for ya, well she did marry me, it would have taken somebody like her. Anywho......they were/are Bashans (hence my handle) , they were my first scooter experience, and your description of assembly brings back a very vivid nightmare. No instructions, no support, nothing fit, I see nothing has changed. I got one question for you though, is the steering head still sloppy as can be and sits off center? I couldn't live with that, I went to Lowe's, got a bigger bolt, and rat tailed out the hole in the column until I could jamb the new bolt through and crank it down tight. When I called Green Earth and asked the tech guy if it was supposed to be like that he said " a Chinese scooter is a Chinese scooter!". How freakin' profound............... Rich
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Scooter Doc
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Lance Duke Touring 250
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Post by mthomas on May 9, 2010 16:44:30 GMT -6
Nice to see somebody from the Burgh.
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Post by ootscoot on May 9, 2010 18:44:42 GMT -6
Great service to offer! We get so many scoots come into our shop from customers who order online, thinking that according to the web-dealer, their bike was "fully assembled and ready to ride" .... They usually arrive in the back of a pickup truck... My SYM and Adly scoots seem to be pretty problem free, so our mechanic is glad for the business. Our goal as a business is to get as many scoots on our streets as possible - no matter where they were purchased.
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Post by ♔Big Guy♔ on May 9, 2010 20:05:21 GMT -6
...Assembly was trying ...the body was not fully assembled and needed the steering column, front wheel, front fender and front plastic cover installed( BTW, this is one major pain in the arse to get on)... Ha ha... sounds like the Ruckus clone... been there, done that! Anyway, we offer the same service for $275. We have the scooter shipped directly to us, do the PDI and send them on their way, but no one buys it! Fortunately, they arrive a few days later, credit card in hand! Most have 0-10 miles on them... -Rich
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Post by ccprof on May 10, 2010 5:17:05 GMT -6
Sounds like a good idea there Cookees. Our local B&M guys charge $65 an hour. For the pain and frustration, $129 is a deal.
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Post by cookees on May 11, 2010 15:30:37 GMT -6
Of course you know what comes next......
Um...how do I register this scooter? a MCO-What?
Got the email yesterday.
" I'm sure the dealer you bought it from will walk you through it".
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Post by ccprof on May 13, 2010 13:56:35 GMT -6
The next thing will be problems with PennDot.
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